Whirlpool Washer Repair – Minerva, OH (RTW4516FW2)

A Whirlpool washer at 816 Lilly Rd NW in Minerva, OH wasn’t agitating properly. The customer reported the agitator not working. When we arrived, the machine was displaying error code F5E3 – LID UNLOCK FAULT, and we discovered the splutch assembly had broken.

The Problem

The customer called because their washer’s agitator not working. The machine was displaying error code F5E3 – LID UNLOCK FAULT, indicating a lid unlock fault that prevented normal operation.

Diagnosis

Upon inspection, we found the splutch assembly had broken. This component is critical for the washer’s agitation function, and when it fails, it triggers the F5E3 error code and prevents the agitator from operating.

The Repair

• Parts replaced: W10721967-CLUTCH KIT
• Work performed: Replaced the broken splutch assembly and calibrated the washer
• Result: Issue resolved – agitator working properly and error code cleared

Is It Worth Repairing?

Whirlpool washers are generally well-built and cost-effective to repair when major components like the clutch assembly fail. The RTW4516FW2 is a solid top-load model, and replacing the clutch kit typically provides years of continued reliable service, making this repair a smart investment.

Maintenance Tips for Whirlpool Washers

• Avoid overloading the washer, which puts extra stress on the clutch assembly and drive components
• Use the appropriate water level for your load size to prevent unnecessary strain on the agitator mechanism
• Clean the lint filter regularly and check that clothes are evenly distributed to maintain balanced loads

Appliance Repair in Minerva, OH

Minerva is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Alliance, and Carrollton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.