LG Washer Repair – Canton, OH (WM2655HVA)

A Canton homeowner called about their LG washer throwing an OE code but still able to manually drain. We found the drain pump had failed and needed replacement to restore normal operation.

The Problem

The existing washer was throwing an OE code, which indicates a drain issue. The customer could still manually drain the machine, suggesting the pump motor had failed while the drain path remained clear.

Diagnosis

The OE error code on LG washers points to drainage problems. Since manual draining still worked, this confirmed the drain pump motor assembly had failed rather than a blockage in the drain system.

The Repair

• Parts replaced: 4681EA2001T — Motor Assembly (drain pump)
• Work performed: Replaced the drain pump
• Result: Operation returned to normal

Is It Worth Repairing?

This LG washer model WM2655HVA is from their reliable front-load lineup. Drain pump failures are common wear items that typically occur after several years of use. For a quality machine like this, replacing the drain pump is usually a cost-effective repair that can extend the washer’s life significantly.

Maintenance Tips for LG Washers

• Run the Tub Clean cycle monthly with LG-approved cleaner to prevent buildup that can strain the drain pump
• Check and clean the drain pump filter regularly — LG front-loaders have an accessible filter at the bottom right
• Leave the door ajar after cycles to allow moisture to escape and prevent mold growth

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.