A customer in Canton called about their LG washer leaking after moving. The washer was damaged during transport, and we found the door had been knocked out of alignment during the move.
The Problem
The customer reported the washer was leaking after moving. The unit had been transported by New Roots Moving, who wrapped it with a moving blanket and shrink wrapped it for protection.
Diagnosis
The washer may have been damaged while the customer moved it from the laundry room to the living room before the moving company arrived. During transport, the door became misaligned, causing the leak issue.
The Repair
- Parts replaced: No parts needed
- Work performed: Tweaked the door back into proper alignment
- Result: Advised customer to try it but not run it unattended at first
Is It Worth Repairing?
LG washers are generally reliable machines, and the WM3170CW is a solid mid-range model. When the issue is simply door misalignment from moving damage rather than component failure, it’s definitely worth a simple adjustment repair like this one.
Maintenance Tips for LG Washers
- Check door seals regularly for debris that could prevent proper sealing
- Run LG’s tub clean cycle monthly to prevent buildup and odors
- Leave the door slightly open between loads to allow moisture to escape
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.