Kenmore Washer Repair – Massillon, OH (110.82870100)

A Kenmore washer in Massillon, OH wouldn’t agitate or spin clothes out. The motor coupler had broken, preventing the washer from agitating or spinning while it would still fill and drain.

The Problem

The customer reported their washer won’t agitate or spin clothes out. The machine would still fill with water and drain, but clothes weren’t getting cleaned or wrung out properly.

Diagnosis

The motor coupler had broken. This prevented the washer from agitating or spinning. The coupler connects the motor to the transmission, and when it fails, the wash basket can’t move even though the motor runs and water functions work normally.

The Repair

• Parts replaced: 285753A-COUPLING — motor coupler, 80040-DOG-AGIT — agitator dogs
• Work performed: Replaced the motor coupler and agitator dogs
• Result: Replacing the coupler resolved the problem

Is It Worth Repairing?

This Kenmore 110 series washer is a reliable workhorse that’s worth repairing when the motor coupler fails. The coupler is designed to break before more expensive components get damaged, making it a relatively affordable fix. These washers often run for decades with basic maintenance and occasional part replacement.

Maintenance Tips for Kenmore Washers

• Don’t overload the washer — excess weight can strain the motor coupler and cause premature failure
• Check agitator dogs periodically for wear, as worn dogs put extra stress on the drive system
• Keep loads balanced to prevent excessive vibration that can damage drive components

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.