Kenmore Dishwasher Repair – Waynesburg, OH (665.13099N412)

A Kenmore dishwasher at 364 Ross Road in Waynesburg, OH stopped washing all the sudden despite running its complete cycle as normal. The customer reported it washed perfectly before but just quit cleaning, with a recent history of drain pump issues from broken glass. Our diagnosis revealed the circulation pump had failed.

The Problem

The customer reported that the dishwasher stopped washing all the sudden. It washed perfectly before just quit cleaning. It runs its complete cycle as normal but not doing its job. The customer noted they did have a problem with the drain pump a few weeks back not draining but found a piece of broken glass wedged in the drain which wouldn’t allow pump to operate. After removing the glass it had worked but they suspected possibly a related issue.

Diagnosis

The dishwasher was filling with water but not washing. This is commonly caused by a bad circulation pump. The unit would go through its normal cycle but without the circulation pump operating properly, no actual washing was taking place.

The Repair

• Parts replaced: W11230103 — pump and motor assembly
• Work performed: Installed a new pump assembly
• Result: The dishwasher is operating correctly and the issue is resolved

Is It Worth Repairing?

Kenmore dishwashers are generally reliable appliances, and circulation pump failures are common repairable issues. If the unit is under 10-12 years old and the tub and other major components are in good condition, replacing the pump assembly is typically a cost-effective repair that can extend the dishwasher’s life significantly.

Maintenance Tips for Kenmore Dishwashers

• Regularly check and clean the bottom of the dishwasher tub for debris, glass, or food particles that could damage the circulation or drain pumps
• Run the garbage disposal before starting the dishwasher if they share a drain line, as Kenmore models can be sensitive to drainage issues
• Use rinse aid and clean the filter monthly to prevent buildup that can strain the pump motor

Appliance Repair in Waynesburg, OH

Waynesburg is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Alliance, and Minerva. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.