Samsung Washer Repair – Canton, OH (WASHER)

We responded to a Samsung washer repair call in Canton, OH where the customer was getting UB/UR error codes during the final spin cycle. After investigating the drainage system, we discovered the real culprit wasn’t the washer at all.

The Problem

In the past month has been going a UB/UR code. Tried multiple times to balancing and it keeps stopping there washer away ther finally final spin cycle.

Diagnosis

The sink that the wash machine drained into was plugged and was back filling with water. When the wash machine drained before it would spin, it was siphoning water back into the tub and not draining properly. This caused the unbalanced error code.

The Repair

• Parts replaced: No parts needed
• Work performed: Resolved the drain issue on the sink
• Result: Eliminated the water back-filling that was causing the unbalanced error

Is It Worth Repairing?

Samsung washers are generally reliable appliances, and when the “repair” doesn’t require any parts replacement, it’s definitely worth addressing. Drainage issues like this are common and easily resolved, extending the life of your washer significantly.

Maintenance Tips for Samsung Washers

• Check your drain hose connection monthly to ensure proper water flow and prevent back-siphoning
• Clean the Samsung washer’s drain pump filter every 3-4 months to prevent clogs
• Run Samsung’s Self Clean cycle monthly to maintain optimal performance and prevent odors

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Massillon, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.