LG Washer Repair – North Canton, OH (WM2501HWA)

We received a service call in North Canton for an LG washer that would not turn the drum. This WM2501HWA required two visits to fully resolve the issue, starting with a clogged drain pump filter and ending with a faulty hot water valve replacement.

The Problem

The customer reported that their LG washer will not turn the drum. This symptom typically indicates either a mechanical obstruction or an electrical issue preventing the motor from engaging properly.

Diagnosis

During our first visit on December 11th, we found the filter on the drain pump was plugged. After draining the washer and clearing the filter, the issue appeared resolved. However, a follow-up visit on December 20th revealed the hot water valve had failed and required replacement.

The Repair

• Parts replaced: 5220FR2006H-VALVE ASY (HOT)
• Work performed: Drained washer, cleared plugged drain pump filter, replaced hot water valve
• Result: Customer advised to double check in 3-4 days to ensure the supply line is not leaking at the valve

Is It Worth Repairing?

LG washers from this era are generally solid machines worth repairing, especially for common issues like clogged filters and valve replacements. The WM2501HWA is a reliable front-load model that typically provides many more years of service after proper maintenance and repairs.

Maintenance Tips for LG Washers

• Check and clean the drain pump filter monthly to prevent blockages that can cause drum rotation issues
• Leave the door open after cycles to allow moisture to evaporate and prevent mold buildup
• Run a cleaning cycle with LG-approved cleaner every few months to maintain optimal performance

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.