Samsung Refrigerator Repair – Canton, OH (RF28K9380SR/AA-02)

We completed an ice maker repair on a Samsung refrigerator on Pinecrest Street Northeast in Canton, OH. The customer called because their refrigerator was not making ice. Our diagnosis found the ice maker wasn’t cycling properly and needed complete replacement.

The Problem

The customer reported their Samsung refrigerator was not making ice. The ice maker had stopped producing ice entirely, leaving them without this essential feature.

Diagnosis

Ice maker not cycling. The unit had failed internally and was no longer operating through its normal ice-making cycle.

The Repair

• Parts replaced: DA97-15217D — Icemaker
• Work performed: Replaced ice maker
• Result: Good to go

Is It Worth Repairing?

Samsung refrigerators are generally well-built appliances, and this RF28K9380SR model represents their premium line. Ice maker replacement is a common repair that typically extends the appliance’s useful life significantly, making it a worthwhile investment compared to full refrigerator replacement.

Maintenance Tips for Samsung Refrigerators

• Replace water filter every 6 months to prevent ice maker clogs and ensure proper water flow
• Clean ice maker monthly by running cleaning cycles and wiping down ice bin to prevent buildup
• Check door seals regularly on Samsung French door models to maintain proper temperature and humidity levels

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.