LG Washer Repair – CANTON, OH (Wm2016cw)

We received a service call in Canton for an LG washer that will not spin out water. The customer reported that the tub stays full after wash cycles. Our diagnosis revealed a failed drain pump that needed replacement.

The Problem

The customer’s LG washer will not spin out water. The tub stays full at the end of wash cycles, leaving clothes soaking wet and the machine unable to complete its drainage function.

Diagnosis

Testing revealed the drain pump had failed completely. When a washer’s drain pump stops working, water cannot be evacuated from the tub, preventing the spin cycle from operating properly. The pump motor assembly showed no response to electrical signals during our diagnostic tests.

The Repair

• Parts replaced: 4681EA2001T — Motor Assembly (drain pump)
• Work performed: Replaced the drain pump
• Result: Washer now drains completely and spins out water as designed

Is It Worth Repairing?

LG washers from this era are generally well-built machines worth repairing when the issue is a specific component failure like a drain pump. The WM2016CW is a solid model, and replacing a failed pump is typically more cost-effective than purchasing a new washer, especially when the rest of the machine functions properly.

Maintenance Tips for LG Washers

• Clean the drain pump filter monthly to prevent debris buildup that can cause pump failure
• Use HE detergent only — regular detergent creates excess suds that stress LG’s drainage system
• Leave the door cracked open after cycles to allow moisture to escape and prevent mold growth

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, Alliance, and North Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.