LG Washer Repair – Canton, OH (WT5101HV)

We responded to a service call in Canton, OH for an LG washer that was powering on but the control panel would go blank and power off when choosing a cycle. The customer had already contacted LG support who walked them through a reset, but the washer lost power again mid-cycle with the same repeat issue.

The Problem

The customer reported that their washer powers on but control panel goes blank and powers off when choosing cycle. They had called LG support who walked them through a reset of some sort, where they were able to choose a cycle and begin wash, but washer lost power again mid cycle as a repeat issue.

Diagnosis

When we arrived for the scheduled service call, the machine was operating normally at the time of service. This type of intermittent electrical issue typically points to a failing control board that loses connection under certain conditions or temperature changes.

The Repair

• Parts replaced: No parts used during this visit
• Work performed: Diagnostic evaluation and testing
• Result: Machine operating normally at time of service, but advised customer that if it happens again, it would be necessary to replace the control board

Is It Worth Repairing?

The WT5101HV is a solid mid-range LG top-loader that typically gives good service life. If the control board does need replacement, it’s generally worth doing on this model unless the washer is approaching 10+ years old or has other significant issues.

Maintenance Tips for LG Washers

• Keep the control panel area dry and avoid pressing buttons with wet hands to prevent moisture damage
• Clean the lid strike and safety switch regularly to ensure proper electrical connections
• Use HE detergent only and avoid overloading to reduce strain on electrical components

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service in Canton, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.