LG Washer Repair (Model WT4801CW) – Hartville, OH

A customer in Hartville called about their LG top-load washer making a grinding noise during wash and spin cycles. The noise was getting worse with each load and disrupting their laundry routine. When we opened the unit, we found a severely worn bearing housing assembly that was causing metal-on-metal contact during drum rotation.

The Problem

The washer was producing a loud grinding noise that intensified during spin cycles and became more pronounced with heavier loads. The customer noticed the noise had been gradually getting worse over several weeks, and they were concerned about potential damage to other components.

Diagnosis

We removed the outer tub and inspected the drive system. The bearing housing assembly showed significant wear patterns and metal shavings around the bearing races. This wear allowed the wash basket to wobble during operation, creating the grinding noise. The clutch housing was also beginning to show stress fractures from the increased movement.

The Repair

• Parts replaced: AEN73131403 — bearing housing assembly clutch
• Work performed: Disassembled tub assembly, replaced worn bearing housing, reassembled with proper torque specifications
• Result: Ran full wash and spin cycles with no noise or vibration

Is It Worth Repairing?

This LG WT4801CW is a solid mid-range top-loader that typically runs 8-12 years with proper maintenance. At around 6-7 years old, replacing the bearing housing extends its useful life significantly. The repair addresses the root cause and prevents damage to the transmission and motor that would result from continued operation with a worn bearing.

Maintenance Tips for LG Top-Load Washers

• Check that the washer is level every few months — LG top-loaders are sensitive to being off-balance, which accelerates bearing wear
• Use HE detergent only and avoid overloading, as excess suds and weight stress the drive components
• Run the tub clean cycle monthly with LG’s recommended cleaner to prevent residue buildup that can cause mechanical binding

Appliance Repair in Hartville, OH

Hartville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Canton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.