A customer in Massillon called about their Maytag top-load washer making unusual noises during the wash cycle. Our inspection revealed a worn transmission belt and hub assembly — common failure points on this MVWC655DW1 model that create grinding or rattling sounds when the drive components start to wear out.
The Problem
The washer was producing strange noises during operation, particularly noticeable during the wash and spin cycles. The customer reported the sounds had gradually gotten worse over several weeks, suggesting progressive wear in the drive system components.
Diagnosis
We removed the cabinet and inspected the transmission assembly. The drive belt showed significant cracking and stretching, while the hub that connects the transmission to the wash basket had worn splines. These components work together to transfer power from the motor to the wash basket, and when they fail, they create the grinding and rattling noises the customer was hearing.
The Repair
- Parts replaced: W11454734 gearcase, W11239857 belt, W10528947 hub
- Work performed: Replaced transmission belt and hub assembly, reinstalled cabinet
- Result: Completed test cycles with no unusual noises — washer operates quietly
Is It Worth Repairing?
The MVWC655DW1 is a solid mid-range Maytag model that typically runs 10-12 years with proper maintenance. If this washer is under 8 years old and in otherwise good condition, this transmission repair should give you several more years of reliable service. These drive components are designed to be serviceable, making this a worthwhile repair for most units.
Maintenance Tips for Maytag Top-Load Washers
- Don’t overload the basket — Maytag’s impeller design works best with properly sized loads that allow clothes to move freely
- Use HE detergent only — regular detergent creates excess suds that can strain the transmission and pump systems
- Run the Clean Washer cycle monthly with Maytag washer cleaner to prevent buildup that can cause mechanical stress
Appliance Repair in Massillon, OH
Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.