A Whirlpool washer at Gateway 2 on Walnut in Canton wasn’t working when we arrived for this scheduled service call. Our diagnosis revealed failed electronic controls that required replacement of both the main control board and shift actuator to restore normal operation.
The Problem
The customer reported that their washer wasn’t working and needed a service call. The unit was completely non-functional at the time of our arrival.
Diagnosis
Testing revealed failures in the main control board and shift actuator. Both components had to be replaced to restore the washer’s ability to operate through its cycles properly.
The Repair
- Parts replaced: W10860464 — main control board, W11212745 — shift actuator
- Work performed: Replaced the main control board and the shift actuator
- Result: Washer restored to normal operation
Is It Worth Repairing?
Whirlpool washers are generally solid mid-range machines worth repairing when the main components fail. Control board and actuator replacements typically provide years of continued service, making this repair a cost-effective choice for most homeowners.
Maintenance Tips for Whirlpool Washers
- Clean the door seal and detergent dispenser monthly to prevent buildup that can affect electronic sensors
- Run a cleaning cycle with washer cleaner every 30 loads to maintain optimal performance
- Check and clean the drain pump filter quarterly to prevent clogs that can stress the control system
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.