A customer in Canton called about a Whirlpool washer that won’t wash clothes, plus a Maytag dryer needing attention. What started as a simple service call turned into repairs on both units — a drum support roller replacement on the dryer and coupler plus input shaft seal work on the washer.
The Problem
The customer reported their Whirlpool washer won’t wash clothes. They also had a Maytag dryer model MDE2600AYW that needed service.
Diagnosis
Testing revealed the washer’s coupler had failed, along with a worn input shaft seal that was allowing water to leak into areas it shouldn’t reach. On the dryer, one of the drum support rollers had worn out, causing noise and potential drum alignment issues.
The Repair
- Parts replaced: 12001541 support roller, 285753A coupling, 285352 oil seal
- Work performed: Replaced one drum support roller in the dryer, replaced the coupler and input shaft seal on the washer, swapped the dryer door to open from the other direction
- Result: Both units tested successfully after repairs
Is It Worth Repairing?
Whirlpool washers are generally solid machines worth repairing when they’re not too old. Coupler failures are common wear items that don’t indicate deeper problems. For a unit like this MDE2600AYW, these repairs should provide several more years of reliable service.
Maintenance Tips for Whirlpool Washers
- Check water hoses annually for cracks or bulges — Whirlpool recommends replacement every 5 years
- Clean the lid switch area regularly to prevent lint buildup that can cause starting issues
- Use HE detergent only in recommended amounts to prevent excess suds that stress the coupler
Appliance Repair in Canton, OH
Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Massillon, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.