A customer in New Philadelphia called about their Kenmore washer that fills with water but won’t spin. Our diagnosis revealed a complete bearing failure that made this 417.29042992 unrepairable.
The Problem
The customer reported that their washer fills with water but won’t spin. This is a common symptom when the drum bearings fail and can no longer support the spinning motion needed for the wash and spin cycles.
Diagnosis
Upon inspection, we found that the bearings have failed in the washer. When washer bearings fail completely, the drum cannot rotate properly, which prevents the spin cycle from functioning while still allowing water to fill the tub normally.
The Repair
- Parts replaced: No parts used
- Work performed: Diagnosis and assessment
- Result: Determined the washer is unrepairable due to bearing failure
Is It Worth Repairing?
When washer bearings fail completely, the repair typically requires disassembling the entire machine and replacing multiple components. On older Kenmore models like this one, the cost of parts and labor usually exceeds the value of the appliance, making replacement the more economical choice.
Maintenance Tips for Kenmore Washers
- Keep loads balanced to reduce stress on bearings and suspension components
- Don’t overload the washer — Kenmore washers perform best at 80% capacity
- Run a cleaning cycle monthly to prevent buildup that can cause mechanical strain
Appliance Repair in New Philadelphia, OH
New Philadelphia is in Tuscarawas County — an area we cover regularly from our base in Louisville, OH. We also serve Dover, Uhrichsville, and Carrollton. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Tuscarawas County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.