GE Refrigerator Repair – Ravenna, OH (CYE23TSDCSS)

A GE refrigerator on State Route 44 in Ravenna had been slowly warming its fresh food section for nearly two weeks before the owner connected the spoiled milk to the appliance. Samuel found the fresh food cabinet sitting at 60 degrees, traced the problem to a failed evaporator fan motor, and had the cabinet recovering to setpoint before leaving the call.

The Problem

Notes: Timing details: About two weeks ago the milk was going bad but I thought I had just got bad milk. After the second gallon went bad I realized it was the refrigerator.

Problem: Freezer is cooling and the meat tray is cooling but the main section is only 54 degrees.

The Repair

FF at 60°F. Entered SmartHQ service mode, commanded FF evaporator fan — 0 RPM under HIGH command, motor failed open. Replaced FF evaporator fan motor. Retested: 1882 RPM at HIGH command. Ice cabinet and deli pan fans, damper, thermistors, defrost, condenser fan, and door seals all checked good. No active fault codes. FF cabinet temp recovering to setpoint.

Parts replaced: WR60X26866 (fan).

Appliance Repair in Ravenna, OH

Ravenna is in Portage County, an area we cover regularly from our base in Louisville, OH. We also serve Atwater, Rootstown, and the surrounding Portage County communities. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician. Bosch, Thermador, GE & Speed Queen factory authorized. If your refrigerator or any other appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Portage County and surrounding areas.