A KitchenAid ice maker in Uniontown, OH was stuck with water continuously running in after the homeowner installed a new filter and ran an Affresh cleaning cycle. Our diagnosis revealed a failed water level sensor and severe lime scale buildup throughout the system. The Problem Water won’t stop running in. This happened after I installed … Read more
A Canton homeowner called for water filter replacements for their KitchenAid refrigerator. They needed 4 water filters and knew the exact part number. We sold 4 EDR3RXD1 filters and showed them the reset procedure. The Problem The customer needed 4 water filters for their KitchenAid refrigerator. They specifically requested EDR3RXD1 filters. Diagnosis This was a … Read more
A KitchenAid dishwasher in Homeworth, OH wasn’t working at all. When we arrived at the Bandy Road home, we discovered the support rollers on the top rack were breaking, and the pieces had fallen into the sump and jammed the pump. The Problem The customer reported their dishwasher was not working. The unit had completely … Read more
A KitchenAid oven in Canton wasn’t heating properly despite showing it was preheating. The lower oven said preheating however never gets hot. Our diagnosis revealed a failed lower bake igniter that needed replacement. The Problem The customer reported that their lower oven says preheating however never gets hot. The display indicated the unit was attempting … Read more
A KitchenAid dishwasher in Louisville had broken rollers preventing the top rack from sliding properly. We installed a new roller kit to restore smooth operation. The Problem The rollers were broken on the top rack. This prevented the rack from sliding in and out smoothly, making it difficult to load and unload dishes. Diagnosis Upon … Read more
A customer in Homeworth called about their KitchenAid dishwasher with a top rack problem. The wheels broke off the rack, making it impossible to slide in and out properly. We replaced the rack adjuster kit to restore full functionality. The Problem The customer reported that on the top rack, the wheels broke off so they … Read more
A KitchenAid refrigerator in Canton was clicking and not freezing properly. Our diagnosis revealed a failed start relay and a deteriorated drip pan that was leaking water onto the refrigerator floor. The Problem The customer reported their KitchenAid refrigerator was clicking and not freezing. This combination of symptoms typically indicates compressor starting issues that prevent … Read more
A KitchenAid dishwasher in North Canton wouldn’t drain, leaving standing water in the bottom after every cycle. We found the drain line under the dishwasher had an obstruction that was preventing proper water flow. The Problem The customer reported their dishwasher won’t drain. Water was remaining in the bottom of the tub after wash cycles … Read more
A KitchenAid dishwasher in Canton, OH was keeping its owners up at night with continuous running. The unit wouldn’t shut off after completing a cycle, running indefinitely until manually stopped. The Problem The customer reported a drain issue with their dishwasher that keeps running. The unit would not complete its cycle and shut off normally, … Read more
A North Canton homeowner called when their KitchenAid refrigerator’s ice maker was creating a waterfall in the ice bin instead of properly filling the tray. We found the ice maker’s mold lining had separated, causing water to wick over into the bucket. The Problem The customer reported that ice maker water is not going in … Read more