We got a call about two Speed Queen dryers at an apartment complex on Silver Meadows Boulevard in Kent, OH. The complaint was that the dryer won’t dry the clothes to where the tenants have to keep adding quarters. After checking both units, we found they were functioning correctly. The Problem The property manager reported … Read more
A GE dishwasher in Kent, OH wasn’t draining according to the customer complaint. When our technician arrived for service, the dishwasher was operating correctly at time of service. The Problem The customer reported their GE dishwasher won’t drain. This is a common concern that can indicate clogs, pump issues, or drainage problems. Diagnosis Upon arrival, … Read more
The dishwasher was not washing effectively, and the oven was overheating. The control board was replaced on the oven, and the dishwasher’s pump filter was cleaned.
A homeowner in Kent, Ohio called about two problems with their LG laundry set: the washer leaked from the bottom intermittently, and the dryer squeaked at startup. Our inspection revealed worn dryer components that needed replacement, though we couldn’t replicate the washing machine leak during our visit. The Problem The customer reported that their LG … Read more
We serviced an LG dryer in Kent, OH that was making noise. Our diagnosis revealed worn drum support components that needed replacement to restore quiet operation. The Problem The customer reported that their LG dryer was making noise during operation. This type of issue typically develops gradually as internal components wear from normal use. Diagnosis … Read more
A Samsung dryer in Kent, OH wasn’t spinning when we arrived for service in September 2020. The drum would turn by hand but wouldn’t rotate during operation. Inspection revealed both the drive belt and idler pulley had failed. The Problem The customer reported their Samsung dryer was not spinning. The unit would start and run … Read more
We received a call from a customer in Kent, OH about their Whirlpool washer making loud noise. When we arrived at the home on Vine Street, our diagnosis revealed a broken drum support — and unfortunately, the parts are no longer available for this model. The Problem The customer reported their Whirlpool washer was making … Read more
A Kent homeowner called when their garbage disposal jammed and the sink wouldn’t drain. Samuel arrived to find a disposal that just needed to be broken loose with the wrench. The Problem The customer reported their garbage disposal was jammed and the sink won’t drain. Water was backing up in the sink with no way … Read more
A Kent homeowner purchased a new Whirlpool dishwasher to replace their current one and needed professional installation. We handled the complete installation and hauled off the old dishwasher on schedule. The Problem The customer purchased a new dishwasher to replace their current one and needed installation service. Diagnosis This was a straightforward appliance installation job … Read more
We responded to a service call on Sunrise Drive in Kent, OH for a Whirlpool dishwasher that starts filling with water and then stops. After diagnosing the unit, we found the wash pump had failed, leading the customer to choose replacement over repair. The Problem The customer reported their dishwasher starts filling with water and … Read more