We responded to a service call in Canton, OH for an Admiral refrigerator that was leaking water onto the floor. Our diagnosis revealed a plugged defrost drain causing the water accumulation. The Problem The customer reported that the fridge was leaking water onto the floor. Water pooling under a refrigerator typically indicates drainage issues within … Read more
A Samsung refrigerator in Canton, OH was still getting water on the floor despite previous service attempts. Our technician Samuel Willhite returned to address this persistent water leak issue that required multiple visits to fully resolve. The Problem The customer reported they were still getting water on the floor from their Samsung refrigerator. This was … Read more
A customer in Massillon called about their Admiral refrigerator with a freezer not freezing correctly. Our diagnosis revealed the condenser fan motor had failed, preventing proper cooling throughout the unit. The Problem The freezer is not freezing correctly. The customer noticed items weren’t staying frozen solid and temperatures weren’t maintaining where they should be. Diagnosis … Read more
A GE refrigerator in Canton, OH was cooling but not very well. When we arrived at the Market Avenue location, we found the defrost terminator thermostat had failed causing the evaporator to ice over. The Problem The customer reported their refrigerator was cooling but not very well. The unit was running but struggling to maintain … Read more
A Samsung refrigerator in Akron needed immediate attention when the power cord suffered severe damage during a move. The chord had badly bent and loose top prongs, with the bottom grounding prong completely removed — a serious electrical hazard that left the 6-year-old unit completely inoperable. The Problem The chord was badly damaged during moving, … Read more
A customer in Akron called about their GE refrigerator with coils that kept frosting over, causing both the freezer and refrigerator side to get warm. Our diagnosis revealed a failed defrost termination thermostat that needed replacement. The Problem The customer reported that coils keep frosting over causing both the freezer and refrigerator side to get … Read more
We responded to a service call on Navarre Road Southwest in Canton, OH for an Amana refrigerator that wouldn’t cool. The customer reported hearing the fan but no cooling for over 12 hours. Our diagnosis revealed a failed control board and frozen evaporator coils. The Problem The customer’s Amana refrigerator won’t cool. I hear the … Read more
A Samsung washer in North Canton was hard to get through its cycle and continuously became unbalanced regardless of spin speed. Our diagnosis revealed worn-out shock dampers that could no longer stabilize the tub during operation. The Problem The customer reported their Samsung washer was hard to get through its cycle and continuously became unbalanced … Read more
We responded to a service call in North Canton where an Admiral refrigerator had stopped cooling after the homeowners returned from vacation. All of the food in the freezer had thawed completely, and the temperature in both compartments was well above normal. Our diagnosis revealed a failed compressor inverter that needed replacement. The Problem The … Read more
We recently serviced two Samsung refrigerators at a home in Massillon, OH. One board was flashing error codes while the other fridge couldn’t get power at all. Our diagnosis revealed different issues requiring targeted solutions for each unit. The Problem The customer reported that one Samsung refrigerator’s board was flashing error codes. The second refrigerator … Read more