GE Washer Repair – Massillon, OH (GTW220ACK3WW, GSD3360K01SS)

A customer in Massillon called with a GE washer that doesn’t stay on after starting. We also looked at their dishwasher that was leaking. Both appliances needed straightforward repairs to get back to normal operation.

The Problem

The washer doesn’t stay on after starting. The customer also asked about their dishwasher, which was leaking and suspected to be a molding issue.

Diagnosis

The GE washer had a worn drive belt that wasn’t maintaining proper tension to keep the motor running consistently. The dishwasher’s leak was traced to a displaced sump screen that needed reinstallation.

The Repair

• Parts replaced: WH01X24697 — Belt
• Work performed: Installed belt on washer, reinstalled sump screen on dishwasher
• Result: Both appliances tested and confirmed working properly

Is It Worth Repairing?

GE washers from this era are generally solid machines worth repairing when the issues are mechanical like drive belts. These models typically run 10-15 years with proper maintenance, making repairs like this a smart investment compared to replacement costs.

Maintenance Tips for GE Washers

• Check the drive belt annually for cracking, fraying, or stretching — replace at first signs of wear
• Keep the washer level to prevent excessive vibration that can stress belt and motor components
• Don’t overload the drum, which puts extra strain on the drive system

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.