We received a service call for a Kenmore washer at a home in Alliance, OH. The customer reported water coming out of the bottom of the machine. Our diagnosis revealed the transmission needed replacement, but the repair cost led to a different decision.
The Problem
The customer contacted us about water coming out of bottom of machine. This type of leak typically indicates internal component failure rather than a simple seal or hose issue.
Diagnosis
After inspecting the Kenmore washer, we determined it needs a new transmission. The transmission is a major internal component that handles the wash and spin cycles, and when it fails, it can cause water to leak from the bottom of the unit.
The Repair
- Parts needed: New transmission
- Estimated cost: Close to $400 total repair
- Customer decision: Opted to buy a new washer
Is It Worth Repairing?
For this older Kenmore washer model requiring transmission replacement, the customer made a practical choice. Transmission failures are major repairs that often approach or exceed half the cost of a replacement washer. When repair costs reach this level on an older unit, replacement typically provides better long-term value.
Maintenance Tips for Kenmore Washers
- Use the appropriate amount of detergent to prevent excessive suds that can strain the transmission
- Distribute loads evenly to reduce stress on internal components during the spin cycle
- Check and clean the drain filter regularly to prevent water backup issues
Appliance Repair in Alliance, OH
Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. Whether you need washer repair or other appliance service in Alliance, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.