Whirlpool Dishwasher Repair – Kent, OH (WDT780SAEM1)

A Whirlpool dishwasher in Kent, OH would not start up properly. The unit would drain but water would not spray during start up. Our diagnosis revealed a failed pump and motor assembly that needed replacement.

The Problem

The customer reported that their unit will not start up. It will drain but water will not spray during start up. This pointed to a circulation system failure within the dishwasher.

Diagnosis

Testing confirmed the pump and motor assembly had failed. While the drain function still worked, the wash pump could not circulate water through the spray arms during the wash cycle.

The Repair

• Parts replaced: WPW10605057 — pump and motor assembly
• Work performed: Replaced the pump/sump assembly
• Result: Operation is normal

Is It Worth Repairing?

Whirlpool dishwashers are solid mid-range appliances that typically last 8-12 years with proper care. The WDT780SAEM1 is from their premium lineup with stainless steel tub and advanced wash systems. A pump replacement on this model is usually cost-effective compared to replacement, especially if the unit is under 10 years old.

Maintenance Tips for Whirlpool Dishwashers

• Clean the filter at the bottom of the tub monthly to prevent pump damage from food debris
• Run hot water at the kitchen sink before starting a cycle to ensure proper wash temperature
• Use rinse aid to prevent water spots and help the pump system work more efficiently

Appliance Repair in Kent, OH

Kent is in Portage County — an area we cover regularly from our base in Louisville, OH. We also serve Ravenna, Atwater, and Rootstown. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your dishwasher needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Portage County and surrounding areas.