LG Washer Repair – Alliance, OH (WM3488HW)

We got a call from Alliance, OH about an LG washer that was not draining and no longer working. When we arrived at the West State Street location, our diagnosis confirmed the drain pump had failed completely.

The Problem

The customer reported their washer was not draining and no longer working. The unit would run through cycles but water remained standing in the drum, leaving clothes soaking wet.

Diagnosis

Testing the LG WM3488HW revealed a failed drain pump motor assembly. The pump was no longer able to expel water from the wash tub, causing the drainage failure and rendering the washer inoperable.

The Repair

• Parts replaced: 4681EA2001T — Motor Assembly (drain pump)
• Work performed: Replaced the drain pump
• Result: Washer now drains properly and completes full wash cycles

Is It Worth Repairing?

LG washers are generally reliable appliances, and the WM3488HW is a solid combo unit. A drain pump replacement on a machine this age typically makes good financial sense, as these units can provide many more years of service with proper maintenance.

Maintenance Tips for LG Washers

• Clean the drain pump filter monthly to prevent clogs and extend pump life
• Use HE detergent only in proper amounts to avoid excess suds that strain the pump
• Run a cleaning cycle monthly with LG’s recommended cleaner or white vinegar

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.