LG Washer Repair – Massillon, OH (WM3270CW)

A Massillon homeowner called about their LG washer leaking water. The drain hose was leaking from where it hooks into back of washer. Our inspection revealed the drain hose had developed a hole, caused by a sharp piece that was formed when the drum was molded.

The Problem

The customer reported their washer had a drain hose leaking from where it hooks into back of washer. Water was escaping during drain cycles, creating a mess behind the appliance.

Diagnosis

During our inspection, we found the drain hose had a hole in it. It appears that a sharp piece was formed when the drum was molded, which gradually wore through the drain hose assembly over time.

The Repair

• Parts replaced: 5215ER2002G — drain hose assembly
• Work performed: Removed the sharp edge and replaced the drain hose assembly
• Result: Washer tested through complete drain cycle with no leaks

Is It Worth Repairing?

LG washers are generally well-built appliances that respond well to repairs when they’re not too old. A drain hose replacement is a straightforward fix that typically extends the washer’s life significantly. This model should provide several more years of reliable service with proper maintenance.

Maintenance Tips for LG Washers

• Check behind the washer periodically for signs of water leaks or hose wear
• Use LG’s recommended detergent amounts to prevent excess suds that can strain drain components
• Run the tub clean cycle monthly with LG-approved cleaner to maintain optimal performance

Appliance Repair in Massillon, OH

Massillon is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.