Kenmore Washer Repair – East Rochester, OH (110.21302013)

A customer in East Rochester called us after their Kenmore washer started having trouble with the spin cycle, which stopped altogether after a storm a few weeks back. They suspected a power surge had damaged the washer along with other equipment around their home and wanted an inspection and estimate.

The Problem

The customer reported they started having trouble with the washer spin cycle. After a storm a few weeks back it stopped altogether. They also had a hot tub wiring burn up and sensor lights burn up, leading them to believe it was a power surge that caused the damage.

Diagnosis

Our inspection revealed that the transmission and shift actuator have failed. These are critical components that control the washer’s spin cycle operation, and when they fail, the washer cannot properly agitate or spin to remove water from clothes.

The Repair

• Parts identified: Transmission and shift actuator replacement needed
• Work performed: Complete diagnostic inspection
• Result: Cost estimate provided to customer for transmission and shift actuator replacement

Is It Worth Repairing?

For this older Kenmore washer model, transmission and shift actuator failure typically represents a significant repair cost relative to the machine’s current value. Given the age of this unit and the extent of the needed repairs, replacement might be the more economical long-term choice.

Maintenance Tips for Kenmore Washers

• Install a whole-home surge protector to prevent electrical damage during storms
• Balance loads properly to reduce strain on the transmission and drive components
• Clean the washer monthly with a washing machine cleaner to prevent buildup that can stress mechanical parts

Appliance Repair in East Rochester, OH

East Rochester is in Columbiana County — an area we cover regularly from our base in Louisville, OH. We also serve Salem, Carrollton, and surrounding communities. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Columbiana County and surrounding areas.