GE Refrigerator Repair (Model DFE29JSDASS) – Hartville, OH

A GE refrigerator in Hartville was keeping the freezer cold but creating uneven temperatures in the fresh food section — warm at the top, freezing at the bottom. We found a failed evaporator fan motor that wasn’t circulating air through the refrigerator compartment.

The Problem

The customer reported that their freezer was maintaining proper temperature, but the fresh food section had temperature problems. Items on the top shelves were too warm while produce in the crisper drawers was freezing. This uneven cooling pattern pointed to an airflow issue rather than a cooling system problem.

Diagnosis

Testing revealed no airflow coming from the fresh food vents, even though the fan should have been running. The evaporator fan motor in the fresh food section had failed — it was receiving proper voltage at the connector, but the motor windings tested open. Without this fan running, cold air wasn’t circulating through the refrigerator compartment, causing the temperature stratification the customer experienced.

The Repair

• Parts replaced: WR60X26866 — Fresh food evaporator fan motor assembly
• Work performed: Removed failed fan motor, installed new assembly, verified proper electrical connections
• Result: Airflow restored to fresh food vents, temperatures began equalizing across all shelves

Is It Worth Repairing?

This GE model is a solid mid-range refrigerator that typically runs 12-15 years with proper maintenance. A fan motor replacement is a straightforward repair that addresses a specific component failure rather than indicating broader system problems. For a refrigerator this age, replacing the fan motor makes good financial sense.

Maintenance Tips for GE Refrigerators

• Keep the fresh food vents clear — don’t block them with tall items or overpacked shelves
• Clean the condenser coils underneath every 6 months, especially important in Stark County’s humid summers
• Listen for unusual fan noises during normal operation — GE evaporator fans should run quietly

Appliance Repair in Hartville, OH

Hartville is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Alliance, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.