Samuel Willhite A power outage from a downed telephone pole in Canton left multiple appliances malfunctioning at this State Street Northeast home. The GE range had all burners stuck on high heat regardless of the temperature setting, while the microwave was completely dead. The Problem After a telephone pole went down outside the house and took the … Read more
A Kenmore Cold Spot refrigerator in Detroit, OH had an ice maker that wouldn’t dump ice despite producing it normally. After diagnosing the unit, we determined the ice maker mechanism had failed and shipped a replacement icemaker to restore full functionality. The Problem The customer reported their Kenmore Cold Spot fridge ice maker has ice … Read more
Washer wouldn’t finish cycles due to a clogged cold water inlet screen. Cleaning the screen restored proper fill and the cycle now completes.
Freezer and fresh food sections were warming due to a failed defrost heater. Replacing the heater restored normal cooling.
Washer would not drain and showed OE error. A failed drain pump and a control board not sending power were replaced to restore proper draining.
Dryer stopped spinning after earlier work on the heater. A seized idler pulley was replaced, restoring drum rotation and normal operation.
The dryer stopped spinning due to a split drum that locked up. We installed an LG warranty replacement drum, restoring normal operation.
This LG washer in Minerva, OH wouldn’t drain water and was making a low rumbling noise like the motor was going bad, then flashing error code PF. When we opened it up, we found the drum support was broken — a major structural failure that made repair uneconomical. The Problem The customer reported their washer … Read more
We responded to a service call on Channel Drive in Canton, Ohio for a Samsung refrigerator that needed new ice maker installed. Our diagnostic revealed this refrigerator had the faulty icemaker and control board scenario covered under Samsung’s service bulletin, requiring the complete icemaker service kit for proper repair. The Problem The customer reported they … Read more
A Kenmore washer on Edison Street in Alliance, OH was leaking water when it spins out and rumbling loudly while spinning. Our diagnosis revealed the bearings had failed, causing water to leak onto the floor during the spin cycle. The Problem The customer reported their Kenmore washer was leaking water when it spins out and … Read more