Samuel Willhite A Kenmore dryer on Bayard Road in Minerva wouldn’t turn when the customer pressed the start button. Our diagnosis revealed a faulty door switch that prevented the unit from detecting when the door was properly closed. The Problem The customer reported their Kenmore dryer won’t turn. The unit would not respond when attempting to start … Read more
A Frigidaire refrigerator at a North Canton home was occasionally leaking water at least once per day and ice was slow to come out. We found the defrost drain tube had come loose off of the bottom of the freezer compartment. The Problem The customer reported their freezer side was occasionally leaking water at least … Read more
A Kenmore 80 Series washer at a home on West Beech Street in Alliance wasn’t spinning out clothes properly. The water was being pumped out but the drum wasn’t spinning out the clothes, leaving laundry soaked at the end of the cycle. The Problem The customer reported that the water was being pumped out but … Read more
A Samsung side-by-side refrigerator in Salineville stopped cooling in the freezer compartment after the owner heard the fan hitting something like ice. We found a completely frozen over evaporator caused by a misplaced heat probe that goes into the drain. The Problem The customer heard the fan hitting something like ice and a few days … Read more
A 4-year-old Whirlpool dryer in Louisville wouldn’t turn on — the second time this had happened to the homeowner. They suspected it was a fuse issue again, and they were right. The Problem The dryer would not turn on. This had happened once before, and the customer believed it was a fuse issue. The unit … Read more
A customer in Canton, OH called about their GE Profile refrigerator that won’t freeze or keep food cool. Our diagnosis revealed a failed inverter board on the compressor, which we replaced to restore proper cooling operation. The Problem The customer reported their refrigerator won’t freeze or keep food cool. This meant no cooling in either … Read more
We serviced a Samsung refrigerator on Poplar Avenue in Canton, OH where the freezer worked fine but the refrigerator compartment wouldn’t get cold enough. The customer reported temperatures fluctuating between 42-45 degrees despite being set to 34, with food staying notably lukewarm. Our diagnosis revealed a bent defrost heat strip that had moved out of … Read more
A customer in North Canton called about their Frigidaire refrigerator water dispenser that stopped working after a friend changed the filter. The interior fridge and freezer function fine and the ice dispenser beside the water dispenser functions fine, but nothing would come out of the water dispenser. We found the dispenser was not inserted properly. … Read more
A Canton, OH homeowner called about their LG washer not catching to spin out last cycle, leaving clothes still wet and at times not even washed. Our diagnosis revealed the hub in the agitator was stripped, preventing proper agitation and spin cycles. The Problem The customer reported their LG washer was not catching to spin … Read more
A Samsung dishwasher in Canton, OH was displaying error code SE or 5E and eventually stopped running mid-cycle. We found the sump and drain line needed cleaning to restore proper operation. The Problem The customer reported getting error code SE or 5E each time the dishwasher ran. Initially, the entire cycle would still run even … Read more