A Samsung refrigerator in Canton, OH was running at 61 degrees in the refrigerator compartment while the freezer maintained proper temperature at -8 degrees. The customer had noticed fan noise weeks earlier but overlooked it due to a medical emergency. Our diagnosis revealed failed evaporator components requiring multiple part replacements. The Problem The refrigerator portion … Read more
A Whirlpool washer in Canton, OH had its top half of agitator come off during use. Our technician found the agitator cam assembly had failed, requiring a complete repair kit installation to restore proper washing action. The Problem The customer reported that the top half of agitator came off their Whirlpool washer. This left the … Read more
A Canton homeowner called about their Whirlpool Estate dryer taking three hours to dry a small load of clothes. The unit ran and heated normally, but clothes stayed damp. We found a failing terminal block and restricted vent transition that were choking the dryer’s performance. The Problem The dryer was running and heating properly, but … Read more
We got called out to Canton for a Samsung RF263TEAESR/AA refrigerator with a freezer drawer that wouldn’t slide properly. The homeowner was fighting with it every time they needed frozen food. When we opened the freezer compartment, the left drawer track assembly was hanging loose — completely detached from its mounting points. The Problem The … Read more