We received a service call in Atwater, OH for a GE refrigerator that wasn’t cooling properly in the fresh food section. The freezer worked fine, but the refrigerator wouldn’t cool down to 35°, staying at 50° instead. When we arrived, we found exactly what the customer suspected — the internal circulation fan had failed. The … Read more
A GE French door refrigerator in Minerva, OH was leaking water under the crisper drawer. We found the defrost drain was plugged, blocking proper drainage and causing water to pool in the fresh food compartment. The Problem The customer reported water leaking under the crisper drawer. This is a common issue with French door refrigerators … Read more
A GE dryer in Canton wasn’t heating, leaving a homeowner with wet clothes and no way to finish laundry. Our technician Samuel found the issue was with the timer knob assembly, which needed to be replaced and reconnected in a new location to restore proper operation. The Problem The customer reported that the dryer doesn’t … Read more
A Canton homeowner called when their washer wouldn’t operate after washing a comforter. Our diagnostic revealed the machine was actually working correctly, though we discovered evidence of oil seepage from the transmission that could cause future problems. The Problem The customer reported their washer won’t operate after washing a comforter. This type of symptom often … Read more
A Canton homeowner called about their GE refrigerator with freezer not cold enough and water accumulating at bottom of freezer. Our diagnosis revealed multiple system issues affecting both cooling and drainage that required immediate attention. The Problem The customer reported their refrigerator’s freezer not cold enough and water accumulating at bottom of freezer. These symptoms … Read more
A GE dryer in Massillon, OH couldn’t run because the knob to select cycle fell off and couldn’t get back on to select what heating cycle. We found that a small piece of “knob shaft” broke off, preventing the cycle selection knob from staying in place. The Problem The customer reported that the knob to … Read more
A North Canton homeowner contacted us about their GE dryer that only worked when you hold the start button in and shut off as soon as you let go. Our diagnostic revealed a broken drive belt — a relatively common issue with these dryers that prevents proper operation. The Problem The customer reported that the … Read more
A customer in North Canton called about their GE refrigerator that had power but no longer cooling or freezing. Both compartments had stopped working, with the current temperature reading 70 degrees. Our diagnosis revealed a failed start/overload relay preventing the compressor from starting. The Problem The customer reported that their refrigerator has power but no … Read more
A GE dishwasher in North Canton, OH was stuck running for hours on the same cycle with water that wouldn’t drain out. Our diagnosis revealed a failed timer that had also burnt out the drain solenoid, leaving the unit full of stagnant water. The Problem The customer reported that the timer doesn’t move, it will … Read more
A GE washer in Canton was experiencing a burning smell and wouldn’t spin, with auto shut off occurring during laundry. Our diagnostic found the unit performed properly in test mode with no replicable burnt smell. The Problem The customer reported their GE washer had a burning smell, won’t spin, and would auto shut off during … Read more