A Canton homeowner called with a GE refrigerator that wasn’t cooling or freezing at all, with temps just keep going up. When we arrived at the 18th Street NW location, we found the freezer compartment was frosted up — a clear sign of a failed defrost system. The Problem The customer reported that both the … Read more
A GE refrigerator in Massillon, OH wasn’t cooling properly — the freezer worked fine, but the refrigerator compartment had lost its cooling power. Our diagnosis revealed a plugged defrost drain in the freezer bottom that was causing ice buildup throughout the system. The Problem The customer reported that their refrigerator unit will not cool but … Read more
A Canton homeowner called with their GE refrigerator’s screen and control panel frozen on the door — they couldn’t get water or ice. After the customer had replaced the water filter, it wouldn’t resume operation, leaving them without basic functions. The Problem The customer reported that the screen and control panel on door was frozen, … Read more
A customer in Minerva called about their GE dryer that only runs while pushing start button. We diagnosed the issue as a failed belt tension switch and got the dryer running normally again. The Problem The customer reported their GE dryer only runs while pushing start button. This meant the dryer would stop immediately when … Read more
A GE refrigerator in Amsterdam, OH was leaking water in the freezer compartment. Our technician found a plugged defrost drain and an improperly positioned heat probe that had come loose from its mounting point. The Problem The customer reported leaking water in freezer. Water accumulation in the freezer compartment typically indicates drainage issues with the … Read more
A GE oven in Massillon wouldn’t heat up, leaving the homeowner without their primary cooking appliance. Our diagnosis revealed a failed ignitor preventing the gas valve from opening properly. The Problem The customer reported their GE oven will not heat up. The unit would go through its normal startup sequence but never reach cooking temperature. … Read more
A GE washer in Minerva, OH stopped spinning and left white plastic shavings in the clothes. The customer had saved some of those shavings to show our technician. Unfortunately, we found that a previous transmission replacement repair had failed completely. The Problem The customer reported their GE washer stopped spinning. They also discovered white plastic … Read more
A GE oven on Alliance Road Northwest in Malvern, OH wasn’t heating properly. The customer reported that the oven and broiler won’t work. Our diagnosis revealed the bake ignitor had failed, preventing the oven from lighting and heating. The Problem The customer called to report their oven and broiler won’t work. They requested we call … Read more
We responded to a service call in Canton, OH for a GE washer that was filling up, washing, and had water pouring out of the bottom. When we arrived and began testing the unit, the washer started working normally, suggesting an intermittent issue with either the timer or motor control. The Problem The customer reported … Read more
A GE refrigerator in Akron was accumulating ice on the rear of the fridge compartment. Our diagnosis revealed a frozen fresh food evaporator caused by a plugged defrost drain, which required clearing the drain and installing a leak kit. The Problem The customer reported accumulating ice on the rear of fridge compartment. This ice buildup … Read more