We responded to a service call in Dellroy, OH for an Amana refrigerator that wouldn’t get cold in either compartment. The customer also reported their ice maker hadn’t been working for months. Our diagnosis revealed a failed cold control thermostat that needed replacement. The Problem The customer contacted us because their refrigerator and freezer would … Read more
A customer in Dellroy called about their Whirlpool refrigerator that was freezing food and liquids even at the recommended temperature setting. When we arrived, the issue had already resolved itself after the customer unplugged and reset the unit. The Problem At recommend setting 4 of 7, food and liquids were freezing on shelves and in … Read more
A Whirlpool refrigerator on Airport Road in Carrollton, OH was developing frost in the freezer with the fan starting to hit ice buildup inside a plastic cover. The homeowner had experienced this issue before with a bad thermostat, but this time we found a failed defrost terminating thermistor and a plugged defrost drain. The Problem … Read more
A Frigidaire refrigerator at a North Canton home was occasionally leaking water at least once per day and ice was slow to come out. We found the defrost drain tube had come loose off of the bottom of the freezer compartment. The Problem The customer reported their freezer side was occasionally leaking water at least … Read more
A Samsung side-by-side refrigerator in Salineville stopped cooling in the freezer compartment after the owner heard the fan hitting something like ice. We found a completely frozen over evaporator caused by a misplaced heat probe that goes into the drain. The Problem The customer heard the fan hitting something like ice and a few days … Read more
A customer in Canton, OH called about their GE Profile refrigerator that won’t freeze or keep food cool. Our diagnosis revealed a failed inverter board on the compressor, which we replaced to restore proper cooling operation. The Problem The customer reported their refrigerator won’t freeze or keep food cool. This meant no cooling in either … Read more
We serviced a Samsung refrigerator on Poplar Avenue in Canton, OH where the freezer worked fine but the refrigerator compartment wouldn’t get cold enough. The customer reported temperatures fluctuating between 42-45 degrees despite being set to 34, with food staying notably lukewarm. Our diagnosis revealed a bent defrost heat strip that had moved out of … Read more
A customer in North Canton called about their Frigidaire refrigerator water dispenser that stopped working after a friend changed the filter. The interior fridge and freezer function fine and the ice dispenser beside the water dispenser functions fine, but nothing would come out of the water dispenser. We found the dispenser was not inserted properly. … Read more
A Frigidaire refrigerator in North Canton was leaking water at the filter after the homeowner tried replacing the water filter. Our diagnosis revealed the filter housing in the refrigerator compartment was the culprit. The Problem The customer tried replacing the water filter and now it was leaking at the filter when trying to get water … Read more
A Samsung refrigerator in Navarre, OH wasn’t circulating air properly after the top section froze up. The customer unplugged it for a day to defrost, but still couldn’t hear the fan running when plugged back in. We found multiple components needed replacement along with programming adjustments. The Problem The customer reported that the top froze … Read more