LG Washer Repair – Alliance, OH (WM3570H*A)

We responded to a call on Cindy Street Northeast in Alliance, OH for an LG washer that would not drain. The homeowner reported that a previous repair technician had replaced the pump but left water pouring out the door, apparently rushing through the job without properly reinstalling the door gasket components.

The Problem

The customer explained that her husband had called a local repair guy who replaced the pump but did not wait until the washer even went through a cycle. Water was pouring out the door after the repair. She believed the technician did not replace the spring that holds the gasket in place, noting she saw the spring and less than 30 seconds later he was screwing on the front of the door before leaving quickly.

Diagnosis

Upon inspection, we found the door boot and spring had been improperly installed during the previous repair attempt. The rushed installation had left the door seal compromised, allowing water to leak during operation. We also checked for other potential issues and discovered the bearings are loose, indicating the machine’s overall condition is declining.

The Repair

• Parts replaced: No parts needed — existing components properly reinstalled
• Work performed: Reinstalled door boot and spring correctly, checked for other issues
• Result: Door seal properly secured, no water leakage during test cycle

Is It Worth Repairing?

This 2015 LG washer is approaching 10 years old and already showing signs of bearing wear, which typically signals expensive repairs ahead. While we corrected the immediate door seal issue, the loose bearings indicate the machine likely will not last a long time. For a washer this age with bearing problems, consider replacement rather than investing in major repairs.

Maintenance Tips for LG Washers

• Clean the door boot regularly to prevent mold and ensure proper seal function
• Use HE detergent only — regular detergent causes excess suds that can damage LG’s direct drive system
• Run the tub clean cycle monthly with LG’s recommended cleaner to prevent buildup and odors

Appliance Repair in Alliance, OH

Alliance is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, North Canton, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch, Thermador, GE, and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.