A customer in North Canton called about their LG washer that was very loud when running and spinning, with the drum wobbling significantly. After diagnosing the machine, we found broken drum support requiring major repairs that we ultimately recommended against.
The Problem
The washing machine was very loud when running and spinning. The customer also noticed the drum wobbles a lot during operation.
Diagnosis
We found that the drum support on the back of the spin basket is broken. The bearings and spin basket assembly would need replacement. This is somewhat of a common issue with LG washing machines.
The Repair
- Parts needed: Bearings and spin basket assembly
- Work required: Complete drum support replacement
- Result: We provided a quote but recommended against proceeding with the repair
Is It Worth Repairing?
For this LG washer repair, we advised against proceeding due to the expense involved. In our experience, when a repair like this is done, often within 6 months something else major will break and customers wish they had not done the repair. Additionally, when we get it apart we may find the outer tub is damaged from the spin basket rubbing on it, which would incur additional expense as well.
Maintenance Tips for LG Washers
- Check for excessive vibration during spin cycles and level the machine properly to prevent bearing damage
- Don’t overload the washer as this puts extra stress on the drum support system
- Use HE detergent only to prevent excess suds that can cause mechanical strain
Appliance Repair in North Canton, OH
North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Canton, Louisville, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.
Louisville Appliance Repair serves Stark County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.