LG Washer Repair – North Canton, OH (WM2501HWA)

A customer in North Canton called about their LG washer that doesn’t run through the cycle and stops at spin. Our diagnosis revealed a failed drain pump, but given the repair cost and machine age, the customer opted to replace the unit instead.

The Problem

The washer doesn’t run through the cycle, stops at spin. This prevented the machine from completing wash cycles properly.

Diagnosis

The drain pump had failed. This component is responsible for removing water from the tub during the spin cycle, which explains why the machine was stopping at that point in the cycle.

The Repair

• Parts replaced: No parts recorded
• Work performed: Diagnosis only
• Result: Customer decided to replace the washer due to repair cost and machine age

Is It Worth Repairing?

For older LG washers like this model, a failed drain pump can be a significant repair relative to the machine’s remaining value. When repair costs approach or exceed half the cost of a replacement unit, replacement often makes more financial sense.

Maintenance Tips for LG Washers

• Clean the drain pump filter monthly to prevent clogs that can strain the pump motor
• Check and clean door seals regularly to prevent water buildup and odors
• Run LG’s TubClean cycle monthly with the recommended cleaner to maintain optimal performance

Appliance Repair in North Canton, OH

North Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve Louisville, Canton, and Alliance. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your washer needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.