A Samsung dishwasher on W Riddle Ave in Ravenna, OH was showing heavy and auto flashing error codes. Our diagnosis revealed a control board failure that cannot be repaired due to parts availability.
The Problem
The customer reported heavy and auto flashing on their Samsung dishwasher. These error codes typically indicate sensor or control issues that prevent normal operation.
Diagnosis
Unable to clear error. No water in drain pan. Bypassing leak and flow sensors did nothing. The root cause was determined to be the control board and case break assembly, but the control board is no longer available (NLA).
The Repair
- Parts replaced: No parts replaced
- Work performed: Diagnostic testing, sensor bypass attempts
- Result: Repair not possible due to discontinued parts
Is It Worth Repairing?
When Samsung control boards are no longer available, dishwasher repair becomes impossible regardless of the unit’s age or condition. This model has reached end-of-parts-support, making replacement the only option. Samsung typically supports parts for 7-10 years after discontinuation.
Maintenance Tips for Samsung Dishwashers
- Clean the door seals and check for debris that could trigger leak sensors
- Run monthly cleaning cycles with Samsung-approved dishwasher cleaner
- Check spray arm holes for clogs that can cause drainage errors
Appliance Repair in Ravenna, OH
Ravenna is in Portage County — an area we cover regularly from our base in Louisville, OH. We also serve Atwater, Rootstown, and surrounding communities. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Portage County and surrounding areas.
Louisville Appliance Repair serves Portage County and surrounding areas.
Schedule your repair online,
call (330) 693-9163,
or see our reviews on Google.