Whirlpool Washer Repair – Canton, OH (WTW4900BW0)

A customer on 18th St NW in Canton called with a Whirlpool washer that wasn’t draining. We found a failed water pump that needed replacement to restore proper drainage function.

The Problem

The customer reported their Whirlpool washer was not draining. Water would remain in the tub at the end of wash cycles, preventing clothes from completing the spin cycle properly.

Diagnosis

Testing revealed the water pump had failed and was no longer able to evacuate water from the wash tub. The pump motor wasn’t engaging to remove water during the drain portion of the cycle.

The Repair

• Parts replaced: WPW10661045 — WATER PUMP
• Work performed: Replaced pump. Successfully ran auto diagnostics cycle.
• Result: Good to go.

Is It Worth Repairing?

This Whirlpool WTW4900BW0 is a reliable top-load washer, and replacing a water pump is typically cost-effective compared to buying new. However, the spin hub/transmission is on the way out, so when that component fails, replacement would be the better financial choice over additional major repairs.

Maintenance Tips for Whirlpool Washers

• Check and clean the pump filter monthly to prevent debris from damaging the water pump
• Use HE detergent in proper amounts to avoid excessive suds that can strain the pump
• Run a cleaning cycle monthly with Whirlpool’s Affresh cleaner to maintain optimal performance

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.