GE Washer Repair – Canton, OH (GTW385ASWWS)

We responded to a service call on Lakewood Street Northwest in Canton, OH for a GE washer making loud screeching noise. Our diagnostic testing revealed no replicable issues with this GTW385ASWWS unit.

The Problem

The customer reported their GE washer was making loud screeching noise during operation.

Diagnosis

Screeching noise on several cycles. Unable to replicate. No software updates available. All functions tested normal and smart HQ.

The Repair

• Parts replaced: No parts replaced
• Work performed: Diagnostic testing of all functions and smart HQ
• Result: All functions tested normal with no replicable noise issues

Is It Worth Repairing?

GE top-load washers like this GTW385ASWWS are generally reliable units. When intermittent noise issues can’t be replicated during service, it often indicates a problem that occurs only under specific load conditions or may have temporarily resolved itself.

Maintenance Tips for GE Washers

• Keep loads balanced to prevent excessive vibration and mechanical stress
• Clean the lint filter regularly if your model has one
• Run a cleaning cycle monthly with GE washer cleaner or white vinegar

Appliance Repair in Canton, OH

Canton is in Stark County — an area we cover regularly from our base in Louisville, OH. We also serve North Canton, Alliance, and Massillon. Louisville Appliance Repair is owned and operated by Samuel Willhite, a master-certified technician with Bosch and Speed Queen factory authorizations. If your appliance needs service, schedule online or call (330) 693-9163. You can also find us on Google and read verified reviews from customers across Stark County and surrounding areas.