Samuel Willhite A GE dishwasher at a home on Chevron Circle Southwest in Massillon was not drying dishes, not draining properly, and sometimes leaking. Our diagnosis revealed multiple issues affecting the unit’s performance and water management. The Problem The customer reported their GE dishwasher was not drying dishes, not draining properly, and sometimes leaking. These interconnected symptoms … Read more
A Canton homeowner called when their Kenmore 80 series dryer no longer dried clothes. Our diagnosis revealed a blown exhaust high limit fuse, a common safety failure that prevents the dryer from heating properly. The Problem The customer reported that the dryer no longer dries the clothes. The unit would run through its cycle but … Read more
A customer in Malvern, OH called about their GE washer making a grinding noise when the tub rotated after installation. Our diagnosis revealed a failed seal that had leaked water onto the motor, requiring significant parts and labor that made replacement the better option. The Problem The customer reported that their GE washer made a … Read more
A Maytag dryer in Dellroy, OH was leaking water from the bottom and needed electrical work. The homeowner called us when they noticed puddles forming under the unit and realized their three-prong plug needed replacement for proper grounding. The Problem The customer reported water leaking from beneath their Maytag dryer, creating puddles on the laundry … Read more
A homeowner in Minerva called about their Admiral gas stove with a gas element that wouldn’t work. When we arrived, we found the oven ignitor had failed completely — a common issue with older gas ranges that prevents proper lighting. The Problem The customer reported that one of the gas elements on their Admiral stove … Read more
A Samsung DW80J7550UG dishwasher in Sebring, OH wasn’t cleaning properly because its signature WaterWall feature had stopped working. When we opened up the unit, we found the WaterWall motor assembly had stripped gears and needed complete replacement. The Problem The customer reported that their Samsung dishwasher’s WaterWall wasn’t operating at all. The WaterWall is Samsung’s … Read more
A Frigidaire oven in Massillon had a handle that kept falling off, and the homeowner couldn’t remove the old screws to install new ones. We found the original screws could be reinstalled properly, solving the problem without replacement parts. The Problem The customer reported that their oven handle keeps falling off. They had purchased new … Read more
A Whirlpool french door refrigerator in Massillon was running warm in both compartments despite being less than 2 years old. The freezer was holding at 5 degrees while the refrigerator section had climbed to 55 degrees, with no compressor noise audible. The Problem The customer reported their less than 2 years old french door style … Read more
A customer on Buffalo Ridge Street in Louisville called about their Whirlpool dryer that made a loud noise and then stopped working. The power would turn on but the dryer wouldn’t start. Our diagnosis revealed the idler pulley that tightens the belt had gotten hot and fallen off. The Problem The dryer made a loud … Read more
We responded to a service call in Canton, OH for a Samsung dishwasher that starts up then shuts down with no water entering the dishwasher and just a grinding sound. When we arrived, the problem was not presenting and the unit was operating normally. The Problem The customer reported that the dishwasher starts up then … Read more