Samuel Willhite A customer in Massillon called us about their GE dishwasher that wasn’t draining. When we arrived at the home on Stahl Avenue Northwest, we found the issue was simpler than expected — a screw had fallen into the pump assembly. The Problem The dishwasher wasn’t draining properly after wash cycles. Water was remaining in the … Read more
A customer in Massillon returned from vacation to find the bottom and back of the inside of their Samsung refrigerator completely iced over with thick ice buildup. Our diagnosis revealed failed components in the defrost system that allowed ice to accumulate unchecked while they were away. The Problem The customer returned from a short vacation … Read more
A Canton homeowner called about three failing appliances: their Admiral washer wouldn’t spin, the refrigerator was cooling sporadically, and the oven broiler wouldn’t work. What looked like bad luck turned out to be a mix of repairable issues and one appliance that had reached the end of its service life. The Problem The customer reported … Read more
A KitchenAid refrigerator in North Canton, Ohio had no power despite the circuit breaker being ok. We found the main power interrupter switch had failed and replaced it to restore operation. The Problem The customer reported their refrigerator had no power. They had already checked the circuit breaker, which was ok. Diagnosis We discovered the … Read more
We received a call from a North Canton homeowner who had a squeaky dryer and wanted the rest of their appliances checked over for any gaskets to replace, belts, or filters. During our April 2020 service visit, we performed a comprehensive inspection of multiple appliances including an Admiral washer, Maytag dryer, and several other units. … Read more
A Maytag dishwasher in North Canton wasn’t spraying water or operating properly through the different cycles. Our diagnosis revealed the wash pump had failed, which prevented the unit from circulating water during wash cycles. The Problem The customer reported their dishwasher was not spraying water or operating properly through the different cycles. This meant dishes … Read more
We recently completed an oven repair on Mount Union Avenue Southeast in Massillon, OH. The customer reported their LG oven does not hold heat and takes significant time to heat up, over 45 minutes to reach 350 degrees. Our diagnosis revealed a failed igniter requiring replacement. The Problem The customer explained their oven does not … Read more
We completed a glass cooktop replacement on a Samsung range in North Canton, OH. The glass stove top was broken and needed replaced. Our technician replaced the entire glass cook top assembly, sourcing the part through Encompass when normal suppliers were out of stock. The Problem The customer reported that the glass stove top was … Read more
Multiple JennAir appliances at a Uniontown home needed repairs — wire short circuiting, down draft button not working, ice maker not working, and oven element broken. Our diagnosis revealed failed components across the refrigerator, range, and cooktop that required several replacement parts. The Problem The customer reported wire short circuiting, down draft button not working, … Read more
We recently completed a dishwasher repair on East State Street in Salem, OH. The customer reported that water won’t drain out of the bottom. Our diagnosis revealed the dishwasher drain was obstructed. The Problem The customer contacted us because water won’t drain out of the bottom of their GE dishwasher. This is a common issue … Read more