A KitchenAid dishwasher in Louisville was stopping mid-cycle with flashing lights, requiring hours before it would restart. Our diagnosis revealed a failed main control board that needed replacement to restore normal operation. The Problem The customer reported that their dishwasher would just stop running anytime during the wash cycle and the lights would flash sometimes … Read more
A Kent homeowner called when their garbage disposal jammed and the sink wouldn’t drain. Samuel arrived to find a disposal that just needed to be broken loose with the wrench. The Problem The customer reported their garbage disposal was jammed and the sink won’t drain. Water was backing up in the sink with no way … Read more
A North Canton homeowner called about two appliance issues: dishes not drying in their KitchenAid dishwasher and an icemaker that wouldn’t work in their Sub-Zero refrigerator. Our diagnostic revealed different solutions for each problem. The Problem The customer reported that dishes are not drying in their KitchenAid dishwasher. Additionally, the icemaker in their Sub-Zero fridge … Read more
A North Canton homeowner called about their KitchenAid dishwasher that wasn’t cleaning properly. The soap was still caked on the door after cycles, indicating a spray issue. We found the turbidity sensor had failed, preventing proper water circulation. The Problem The customer reported: “I don’t think something is spraying. The soap is still caked on … Read more
A KitchenAid dishwasher at a home on Pershing Ave SE in North Canton had a top rack that wouldn’t stay attached to its sliding mechanism. A piece on the top rack broke off and now it won’t attach to the sliding rack, leaving the homeowner unable to properly load dishes on the upper level. The … Read more
A customer on Amsterdam Road SE in Scio called with a KitchenAid dishwasher that wouldn’t drain and had water sitting in it. We discovered the drain line had a kink in it in the basement, which was preventing proper water evacuation. The Problem The dishwasher won’t drain and has water sitting in it. Standing water … Read more
A KitchenAid dishwasher in Akron wasn’t working at all. The homeowner ran a diagnostic and suspected a water supply problem with the pump or another component. Our diagnosis revealed the control board had failed and wasn’t sending power to the water valve. The Problem The customer reported the dishwasher was not working. After running a … Read more
A KitchenAid oven in Malvern, OH was sparkling and producing flames from the baking element. We found a failed baking element that needed replacement, plus a clock that had lost its settings. The Problem The customer reported that the element was sparkling then had a flame. The clock/timer also wasn’t working. This was happening at … Read more
A KitchenAid dishwasher on Frazer Ave NW in Canton shut down at the end of a cleaning cycle with smoke pouring out and sparks when the door was opened. Our diagnosis revealed a control board that had shorted and caught fire — a common problem with KitchenAid and Whirlpool dishwashers. The Problem The customer reported … Read more
A KitchenAid refrigerator on Waynesburg Road in Carrollton, OH had no ice production, noise from fresh food evaporator fan and broken shelves. Our diagnosis revealed multiple technical service pointers requiring mandatory updates and several replacement parts. The Problem The customer reported no ice production, noise from fresh food evaporator fan and broken shelves on their … Read more