A customer in Akron called us about their LG dishwasher showing an OE error light after just a few minutes of operation. They had already cleaned the filter and hoses, but the problem persisted. Our diagnosis revealed a failed drain pump that needed replacement. The Problem When we turn it on to run, after a … Read more
A customer in Navarre called about their LG dryer that had no heat with any of the cycles. We found a failed high limit thermal fuse on the burner that was cutting power to the heating element. The Problem The customer reported they have no heat with any of the cycles. The dryer would run … Read more
A Massillon homeowner called about their LG washer leaking water. The drain hose was leaking from where it hooks into back of washer. Our inspection revealed the drain hose had developed a hole, caused by a sharp piece that was formed when the drum was molded. The Problem The customer reported their washer had a … Read more
A customer in Atwater called us about their LG refrigerator leaking water when the ice maker operates. We diagnosed a failed ice maker assembly and installed a replacement unit to restore normal operation. The Problem The homeowner reported their LG refrigerator was leaking water when ice maker operates. This created a mess in the freezer … Read more
We responded to a service call in Canton, OH for an LG double oven displaying PF and F3 error codes. The customer reported their stove top was working fine, but the oven was throwing these error messages intermittently. The Problem The customer contacted us about getting PF and F3 error codes on their LG double … Read more
A customer in Canton called about their LG washer leaking after moving. The washer was damaged during transport, and we found the door had been knocked out of alignment during the move. The Problem The customer reported the washer was leaking after moving. The unit had been transported by New Roots Moving, who wrapped it … Read more
A Canton homeowner called about their LG dryer that just blows cold air. When we arrived at the Hollythorne Road location, we found the heat element assembly had failed and the dryer vent was quite obstructed with lint buildup. The Problem The customer reported their LG dryer just blows cold air. The unit was running … Read more
A customer in Alliance called about their LG washer that stopped mid cycle, with water lying in the bottom of the machine. The washer wouldn’t restart or run a spin cycle. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer reported their washer stopped mid cycle, with water lying in … Read more
We got a call from Alliance, OH about an LG washer that was not draining and no longer working. When we arrived at the West State Street location, our diagnosis confirmed the drain pump had failed completely. The Problem The customer reported their washer was not draining and no longer working. The unit would run … Read more
A Canton homeowner contacted us about their LG washer displaying a PE error code related to the water level sensor. When we arrived at the Midvale Road address, we found multiple water system failures that were causing the pressure sensing issues. The Problem The washer was sending an error code called PE, which indicated a … Read more