We received a service call in Massillon for an LG washer with door seal issues. The customer reported the door seal and probably more problems. Our diagnosis revealed a spring that had come off, which we reattached to restore proper operation. The Problem The customer contacted us about their LG WM3500CW washer, reporting issues with … Read more
We returned to a home on Kenyon Ave NW in Massillon to service an LG washer that was still having spin cycle problems. The customer reported that it would not spin but sounds like it will but doesn’t. Our diagnosis revealed a faulty main control board causing the drain pump relay to stick on. The … Read more
We recently completed an oven repair on Mount Union Avenue Southeast in Massillon, OH. The customer reported their LG oven does not hold heat and takes significant time to heat up, over 45 minutes to reach 350 degrees. Our diagnosis revealed a failed igniter requiring replacement. The Problem The customer explained their oven does not … Read more
A homeowner in Massillon called with an LG oven that wasn’t heating and was displaying an F9 error code. We diagnosed the problem as a failed oven ignitor and replaced it to restore normal operation. The Problem The customer reported their oven not heating and noted that a code showed F9 on the display. This … Read more
We responded to a service call in Canton, OH for an LG refrigerator where the ice maker was leaking water into the cube reservoir and sometimes wouldn’t make cubes. Our diagnosis revealed a faulty water valve assembly that was seeping water when it shouldn’t have been running. The Problem The customer reported that their LG … Read more
Our team responded to an Akron service call for an LG front-load washer with a bad water leak from the front of the drum area. Upon inspection, we found a dispenser overflow causing the leak and requiring housing and screen replacement. The Problem The customer reported a bad water leak from front of washer drum … Read more
A customer in Minerva called about their LG washer that was making continuous pumping sounds even when turned off. When we arrived at the home on Union Avenue SE, we found the drain pump relay on the control board was stuck in the on position. The Problem The customer reported that when turned off, the … Read more
A customer in Canton, OH called about their LG washer that squeaks in wash cycle. Our diagnosis revealed the wash plate was stripped on the transmission shaft, requiring a pulsator assembly replacement. The Problem The customer reported their LG washer squeaks in wash cycle. This type of noise typically indicates mechanical wear in the agitation … Read more
A customer in North Canton called us back after our initial visit to address an ongoing LG oven fan issue. The convection fan would only work when manually turned, failing to start automatically during cooking cycles. We determined the convection motor needed replacement. The Problem The customer reported that after our Monday service visit for … Read more
A customer in Minerva called us about their LG refrigerator’s ice dispenser that had stopped working completely. When I opened the freezer section, I found the ice passage door assembly was cracked and wouldn’t seal properly, allowing cold air to escape and preventing the dispenser mechanism from operating. The Problem The homeowner reported their LG … Read more