A Samsung refrigerator in Louisville, OH had a display that wouldn’t light or respond. What looked like a simple user interface problem turned out to need both the display panel and main control board to get this RF4287HARS back to full operation. The Problem The customer reported that the display won’t light or respond. The … Read more
A customer in Canton called about their Admiral refrigerator with ice buildup at the bottom of the freezer side that had to be chiseled out every 2 weeks. Our diagnosis revealed a plugged defrost drain and a loose connection on the defrost thermostat that was preventing proper defrost cycles. The Problem The homeowner reported ice … Read more
A Samsung refrigerator in Canton, OH stopped making ice completely. The ice maker wouldn’t respond to the test/reset button and produced no beep or other sounds. We found the ice maker assembly had failed and required replacement. The Problem The customer reported that their ice maker stopped making ice. They pressed the test/reset button but … Read more
A Samsung refrigerator in Minerva, OH had a torn door gasket that was letting warm air into the fresh food compartment. The customer noticed the right top gasket was damaged and was considering replacing all three door seals. We found the gaskets were indeed worn and replaced all three to restore proper sealing. The Problem … Read more
A Canton homeowner contacted us about their Maytag refrigerator that wasn’t keeping food cold in the freezer section. The freezer in refrigerator is not getting cold and there’s frost buildup in the freezer on the back wall. Our diagnosis revealed a failed defrost system that needed two critical components replaced. The Problem The customer reported … Read more
A Whirlpool refrigerator in Akron was leaking water inside the fresh food compartment. The defrost drain in the freezer compartment was plugged and running water into the refrigerator when it defrosted. We cleared the obstruction and installed a drain probe heater to prevent recurrence. The Problem The customer reported their fridge was leaking water inside. … Read more
A refrigerator repair call in Minerva brought us to a classic defrost system failure. The customer reported constant freezer blower but refrigerator side is warming slowly. Our diagnosis revealed a failed defrost heater that needed immediate replacement. The Problem The customer called about constant freezer blower but refrigerator side is warming slowly. This combination of … Read more
A Frigidaire refrigerator in Alliance, OH was reported to have too much freon. Our diagnosis revealed the damper had failed, but the part was no longer available for this older model. The Problem The customer reported too much freon in their Frigidaire GLRS237ZAB5 refrigerator. This complaint typically indicates temperature control issues related to the cooling … Read more
A Samsung refrigerator on Northlawn Avenue in Louisville was having water run continuously from the ice maker — the same problem that had occurred a couple years earlier. The customer had even replaced the ice maker itself trying to fix the issue, but the water valve assembly was the real culprit. The Problem Water was … Read more
We received a call from Canton, OH about a GE refrigerator that wasn’t holding proper temperatures. The temp was set at 37/0 but the reading showed 60/-5, indicating a serious cooling problem that needed immediate attention. The Problem The customer reported that their refrigerator temperature was set at 37°F for the fresh food compartment and … Read more