A Samsung refrigerator in Massillon wasn’t cooling properly, with the top refrigerator compartment stuck at 60 degrees and throwing error code 20. We found a plugged defrost drain in the back of the fridge that needed clearing, plus an outdated defrost drain probe that required updating. The Problem The customer reported that the top refrigerator … Read more
A KitchenAid refrigerator in Akron wasn’t making ice properly and was leaking water into the ice bin. Our technician found the ice maker unit itself had failed and needed replacement along with the optics sensor. The Problem The customer reported their KitchenAid refrigerator’s ice maker not working. It was also leaking water into the bin … Read more
We serviced a Kenmore refrigerator in Canton, OH that was not cooling. The homeowner called when their food started warming up and the compressor wasn’t running consistently. Our diagnosis revealed a failed cold control thermostat that needed replacement. The Problem The customer reported their Kenmore refrigerator was not cooling. The unit had stopped maintaining proper … Read more
A customer in Malvern, OH returned from their winter away to find their LG refrigerator icemaker no longer producing ice. While they were away from Lake Mohawk for the winter with their water off, they unfortunately did not turn the icemaker off, and when they returned it no longer produced ice despite humming sounds. The … Read more
We responded to a service call in Salem, OH for a Whirlpool refrigerator with a freezer not working. Our diagnosis revealed failed start and high limit relays that were preventing proper compressor operation. The Problem The customer reported their Whirlpool refrigerator’s freezer not working. The unit wasn’t maintaining proper freezing temperatures in the freezer compartment. … Read more
A Frigidaire refrigerator on Autumn Road Southwest in Bowerston was experiencing the same cooling problem that had been repaired just weeks earlier. The freezer was working fine, but the refrigerator compartment wasn’t getting cold, with ice buildup forming at the front of the freezer section. The Problem The customer called because their Frigidaire refrigerator was … Read more
A GE refrigerator in Hartville wasn’t cooling in the fresh food compartment, though the freezer was working fine. We found the evaporator fan in the refrigerator section had failed completely. The Problem The customer reported their refrigerator not cooling but freezer working. The fresh food compartment had lost its cooling ability while the freezer continued … Read more
A Canton homeowner called with a GE refrigerator that wasn’t cooling or freezing at all, with temps just keep going up. When we arrived at the 18th Street NW location, we found the freezer compartment was frosted up — a clear sign of a failed defrost system. The Problem The customer reported that both the … Read more
We received a call from a customer in Carrollton, OH about their Admiral refrigerator freezing food in the fresh compartment. What we found was a simple but common issue that many homeowners overlook. The Problem The customer reported their refrigerator was freezing food in the fresh compartment. Items that should have stayed cool were turning … Read more
A Maytag refrigerator at a home in Minerva wasn’t working properly, and the customer had multiple appliances needing repair. Our diagnostic revealed a failed main control board and a clogged defrost drain system affecting the unit’s performance. The Problem The customer contacted us about multiple appliances to repair at their Union Avenue location. The Maytag … Read more