A customer in Massillon returned from vacation to find the bottom and back of the inside of their Samsung refrigerator completely iced over with thick ice buildup. Our diagnosis revealed failed components in the defrost system that allowed ice to accumulate unchecked while they were away. The Problem The customer returned from a short vacation … Read more
A Viking refrigerator in Akron was leaking water underneath the unit due to a cracked water line connection. Our technician found the problem in the hose running between the filter housing and water valve, which required a complete line replacement to stop the leak. The Problem The customer reported there is a crack in the … Read more
We received a service call for an LG refrigerator ice maker issue at a home on Homeworth Road in Alliance, Ohio. After multiple visits and installing a replacement fan, we were unable to resolve the ice maker problem and determined the unit was unrepairable. The Problem The customer reported an issue with their LG refrigerator’s … Read more
A Massillon homeowner called about their GE refrigerator’s ice maker not working. When we arrived at the Castle West Circle address, we found the issue wasn’t with the ice maker itself but with a simple installation problem that was preventing proper operation. The Problem The customer reported their ice maker was not working. The unit … Read more
A customer in Canton, OH called about their Whirlpool refrigerator making strange noises that sounded like a ping pong ball bouncing inside the back of the fridge, plus motor switches clicking but the motor just humming. We found the ice maker arm was jammed against a jug of ice cream, causing the ice maker to … Read more
A customer in Uniontown called about their Admiral refrigerator with one cooling vent not blowing cold air, leaving half the fridge warm while the other half worked overtime. Our diagnosis revealed a failed evaporator fan that needed immediate replacement. The Problem One of the cooling vents wasn’t blowing cold air. So half the fridge was … Read more
A Canton homeowner called about their Frigidaire refrigerator freezer not working properly. The freezer was cold, but not cold enough to freeze. Our diagnosis revealed a refrigerant system issue requiring professional repair. The Problem The customer reported that the freezer is cold, but not cold enough to freeze. Food items weren’t staying frozen solid, indicating … Read more
A Kenmore refrigerator in North Canton wasn’t keeping cold, prompting an urgent repair request. Our diagnosis revealed a failed cold control thermostat that needed replacement to restore proper cooling operation. The Problem The customer reported that their refrigerator was not keeping cold and requested prompt service. This is a common symptom that can indicate several … Read more
We responded to a service call in Amsterdam, OH for a Maytag refrigerator that wasn’t cooling in either compartment. What we found was a refrigerant system failure that made repair uneconomical, plus a frozen water line issue that we were able to resolve. The Problem The customer reported their Maytag refrigerator was not cooling in … Read more
A Samsung refrigerator at a home in Alliance wasn’t cooling well in the freezer and building up frost. The customer also mentioned the ice maker had been broken off. When we arrived, the unit was displaying an error code for the icemaker failure. The Problem The customer reported the refrigerator was not cooling well in … Read more