A Samsung refrigerator in Tallmadge stopped making ice after a power outage. The ice maker quit working, with sounds like water trying to get to it but no ice cubes being made. We found the ice maker assembly had failed and needed replacement. The Problem The customer reported their Samsung refrigerator’s ice maker quit working. … Read more
A Samsung refrigerator in Atwater wasn’t cooling properly, staying at 58 degrees instead of proper refrigeration temperature. The issue traced back to a plugged defrost drain in the fridge compartment that required clearing, plus a damaged evaporator cover that needed replacement. The Problem The customer reported their refrigerator was not cool enough and wouldn’t go … Read more
A Samsung washer in Canton wasn’t unlocking at the end of its wash cycles, leaving clothes trapped inside. Our diagnosis revealed a main control board failure — a critical component that manages the washer’s lock and unlock sequences. The Problem The washer doesn’t unlock at the end of the cycle. This left the homeowner unable … Read more
We responded to a Samsung washer repair call in North Canton, OH, where the homeowner was getting a 5E error code and the washer wasn’t draining. After troubleshooting from the manual with no luck, they called us for professional diagnosis. The Problem The customer reported a code 5E with the washer not draining. They had … Read more
A Samsung dryer at a home on South Seneca Avenue in Alliance, OH was turning on but wouldn’t tumble. We diagnosed a failed idler pulley and replaced it to restore normal operation. The Problem The customer reported that their dryer turns on but will not tumble. The unit would power up and run through cycles, … Read more
A Samsung dryer in Canton, OH wasn’t drying clothes properly despite having a heating element replaced just six months earlier. The homeowner was frustrated after spending money on a recent repair that didn’t seem to last. Sometimes the simplest issues can masquerade as major problems. The Problem The customer reported their dryer won’t dry, even … Read more
A Samsung refrigerator in Canton, OH wasn’t cooling in the fridge section and was making a noise like the fan was hitting something. We found the evaporator fan and coil heavily frosted and frozen over — a common defrost system failure that prevents proper cooling. The Problem The customer reported that their Samsung refrigerator was … Read more
A Samsung dryer in North Lawrence, OH wasn’t drying clothes. We had previously replaced the heat element and thermal fuse, but the thermal fuse had blown again. This pointed to a deeper issue with the heating system that required replacing the entire heater assembly. The Problem The customer reported their Samsung dryer won’t dry clothes. … Read more
A Samsung washer in North Canton wasn’t starting because the door wouldn’t lock properly. After diagnosing the door latch assembly, we found it needed to be reinstalled to restore proper operation. The Problem The customer reported that the door will not lock. This prevented the washer from starting its wash cycle, as Samsung washers require … Read more
A Samsung washer and dryer set in Uniontown needed attention when the dryer belt broke and the washer developed severe shaking during high spin cycles. What we found was a straightforward dryer repair, but a more serious structural problem with the washer. The Problem The customer reported that the dryer belt broke and needed replaced, … Read more