A Dover homeowner called about their Admiral washer making a loud grating noise during the spin cycle, plus the “time remaining” display fluctuating with different times. When we opened it up, we found the drum support was broken — and this critical part was no longer available from the manufacturer. The Problem The customer reported … Read more
A Whirlpool refrigerator in Dover, OH had an icemaker that was leaking and then totally quit. We found the icemaker lining was coming loose, causing water to leak out the top of the ice mold. The Problem The customer reported their icemaker doesn’t work. It was leaking and then totally quit. Diagnosis Icemaker lining was … Read more
A Dover, OH customer called us about their Whirlpool refrigerator with water accumulated at the bottom of the crisper. We found the defrost drain was plugged in the freezer compartment, a common issue that causes water to back up into the fresh food section. The Problem The fridge has water accumulated at the bottom of … Read more
A Whirlpool refrigerator in Dover, OH was running warm despite showing correct temperatures on the front panel. The customer reported the fridge displaying 33 degrees but feeling more like 50 inside. Our diagnosis revealed a failed start device preventing the compressor from running properly. The Problem The customer called because their refrigerator was warm. The … Read more
A GE Profile refrigerator in Dover, OH was leaking water, leaving the homeowner unsure whether repair or replacement was the better option. Our diagnosis revealed a plugged defrost drain — a common but fixable issue that didn’t require any replacement parts. The Problem The customer reported that their GE Profile refrigerator was leaking water. They … Read more
A GE dryer in Dover was making a strange noise, prompting the homeowner to schedule a diagnostic visit. Upon inspection, we found the felt seal had worn off on the front panel of the dryer where the drum turns — a common wear point on four-year-old units that causes the distinctive scraping sound. The Problem … Read more