A Canton homeowner contacted us about a Kenmore washer and dryer set that weren’t working properly. The washer does not go through cycles, and the dryer does not fully dry clothes. Our diagnosis revealed two separate issues requiring different solutions. The Problem The customer reported that the washer does not go through cycles and the … Read more
A Kenmore refrigerator at 351 52nd Street Northwest in Canton, OH wasn’t sealing properly in the freezer section. The customer reported that the freezer door won’t stay shut and the freezer door handle broke off. What we found was simpler than expected — no new rubber seals needed. The Problem The customer called because their … Read more
We received a call from an Akron customer whose Kenmore 70 series dryer needed a drive belt. When we arrived at the Thayer Street location, we found the belt had broken on the dryer and took the opportunity to address additional maintenance items while the unit was disassembled. The Problem The customer reported they need … Read more
A Kenmore washer on Strausser Street Northwest in North Canton wasn’t draining and the drain pump sounded terrible. When we opened it up, we found the impeller had completely broken off the drain pump assembly. The Problem The customer called because their washer will not drain. They also reported that the drain pump sounds terrible … Read more
A Kenmore French door refrigerator in Carrollton wasn’t sealing properly, causing temperature concerns for the homeowner. When we arrived at the Northstar Street location, we found the issue wasn’t with the door seals themselves but with something blocking the freezer drawer from closing completely. The Problem The customer reported that the doors were not sealing … Read more
We responded to a service call in Minerva, OH for a Kenmore washer that was leaking water. Our technician found a small leak on the door boot during the inspection. The Problem The customer reported their Kenmore washer was leaking water. Water leaks can cause significant damage to flooring and surrounding areas if not addressed … Read more
We recently completed a washer repair on Woodlawn Avenue NW in Canton, OH. The customer’s brother reported that the Kenmore washer makes a noise, bounces and sometimes shuts off during the cycle, with multiple people confirming it wasn’t due to an unbalanced load. Our diagnosis revealed failed transmission and suspension components. The Problem According to … Read more
A Kenmore dishwasher in Carrollton wasn’t washing well, leaving dishes dirty after full cycles. We found the basic machine functions were operating normally, but the unit may have had an error code preventing it from using the heat circuit. The Problem The customer reported their dishwasher was not washing well. Dishes were coming out dirty … Read more
A Kenmore dryer in Alliance, OH stopped responding to control inputs despite the interior light still working. The control board had failed and is no longer available, making replacement the only viable option. The Problem The customer reported that the light comes on, but control panel doesn’t light up or respond. The dryer appeared to … Read more
We serviced a Kenmore washer in Canton, OH where the agitator was not moving and there was a bad spot on the selector dial. Our diagnosis revealed failed agitator dogs and a defective timer that needed replacement. The Problem The customer reported that the agitator is not moving and bad spot on selector dial. The … Read more