A GE Profile Performance refrigerator in Canton, OH wasn’t getting cold on the food side and the ice maker stopped working. What started as a cooling issue revealed a massive ice blockage on the back wall — one of the largest our technician had encountered — requiring multiple visits to fully diagnose and repair the … Read more
A GE Profile refrigerator in Dover, OH was leaking water, leaving the homeowner unsure whether repair or replacement was the better option. Our diagnosis revealed a plugged defrost drain — a common but fixable issue that didn’t require any replacement parts. The Problem The customer reported that their GE Profile refrigerator was leaking water. They … Read more
A Canton homeowner called with a Frigidaire refrigerator displaying error code SY EF and not keeping cold. We found ice build up in the fan due to the ice maker fill tube leaking, which was blocking proper air circulation. The Problem The customer reported an error code SY EF showing on the door display. The … Read more
A Samsung RS261MDRS side-by-side refrigerator in Hartville wasn’t keeping the freezer cold enough to maintain frozen foods. When we diagnosed the unit, we found the main control board had failed, disrupting the cooling cycle and preventing the freezer from reaching proper temperatures. The Problem The customer reported that their freezer compartment wasn’t freezing properly — … Read more
We got a call from Minerva about an Amana refrigerator that wasn’t working properly. The fridge section had stopped cooling while the freezer was fine. Our diagnosis revealed a failed circuit board that was preventing proper defrost cycles. The Problem The customer reported their fridge isn’t working. Freezer is fine. This is a classic symptom … Read more
A Samsung refrigerator in Canton, OH had stopped making ice completely. After three diagnostic visits, we identified the root cause: the water valve inlet was too small to provide adequate flow to the new icemaker assembly. The Problem The homeowner reported their Samsung RF4267HARS/XAA refrigerator’s ice maker had quit working entirely. No ice production, no … Read more
A Canton homeowner called us when their Whirlpool refrigerator wasn’t cooling properly — the freezer worked fine, but the fresh food compartment was warm. They mentioned another company had just replaced the fan motor the day before, but the problem persisted. The Problem The customer reported that the freezer was working but the fridge was … Read more
We responded to a Samsung refrigerator service call in Canton, OH where the customer reported a broken freezer rail. Upon inspection, we discovered the door switch assembly had never been installed on the top of the refrigerator, causing the lights to malfunction. The Problem The customer contacted us about a broken freezer rail on their … Read more
We completed an icemaker repair for an Amana refrigerator at a home on Malory Circle Northwest in Canton, OH. The customer reported their icemaker was leaking and causing ice buildup in the freezer compartment. Our diagnosis revealed the icemaker assembly had failed internally and needed complete replacement. The Problem The customer contacted us because their … Read more
A Scio, OH customer called about their Whirlpool refrigerator that wasn’t cooling in the refrigerator section while the freezer worked fine. After making a humming noise for several days, it quit cooling altogether. The Problem The customer reported that their refrigerator was not cooling in the refrigerator section, though the freezer was still working properly. … Read more